Support
We're here to help! Get in touch with our team through your preferred channel.
2-Hour Response SLA
Our team is committed to responding to all support inquiries within 2 hours during business hours.
Support via Slack
Get instant support directly through our app for Slack. Connect with our team in real-time for quick resolutions.
Access support through your Telephos integration for Slack
Email Support
Prefer email? Send us a message and we'll get back to you within our 2-hour SLA.
joe@telephos.aiIn-App Feedback
Use the feedback button in the app to access our AI chatbot. Submit feature requests, get help with issues, or open support tickets. We reply directly to each request.
Available when logged into the Telephos app
What to Include in Your Support Request
- •A clear description of the issue or question
- •Steps to reproduce (if applicable)
- •Screenshots or error messages (if relevant)
- •Your account information or company name