Telephos · For partner teams

Making shared pipeline fun.

Thousands of overlapping CRM fields. Who needs an intro, and why now?
Walk into your next partner 1:1 with relevant intros from your customer calls, fully tracked by Telephos.

On the phone: Maya P. · VP Growth @ Patagonia
Illustrative · demo data
See why Gorgias and Loop Returns use every day

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00 · The gap

Account overlap tells you who.
Your calls tell you why now.

Shared accounts and out-of-date CRM fields leave you guessing where to start. The reason to make an intro is often already in a customer call. But it only reaches you if the rep remembers to pass it on.

You have the overlap. Now you have a reason to act.
Discovery call with Patagonia32 min · recorded · Maya P., VP Growth
Your recorder gives the repSummaryAction itemsCoaching
Inbound referral

“Our Gorgias CSM said we should book a demo with you.”

Credit the partnerWaiting on the AE to mention itGorgias attributed · thank them in your 1:1
Outbound referral

“We're looking for an agency to help with our Shopify migration. Domaine keeps coming up.”

Make the introThe need never reaches your partnerDomaine handover drafted · follow-up tracked
Integration need

“Loop Subscriptions's webhook payloads stopped including line-item taxonomies on renewal nights.”

Follow up togetherPartner 1:1 starts without contextLoop issue captured · source call cited

0 of 3 reached your partner plan

The rep got their recap. Your next partner 1:1 is still guesswork.

Illustrative · demo data
Partner attribution

Pipeline you never credited.

A partner sent the deal. Nobody logged who. Your next 1:1 misses the chance to thank them and build on what worked.

Relevant intros

Overlap without an ask.

You share hundreds of accounts. Without a current need, you still don’t know which intro to ask for or offer.

Partner follow-up

Good conversations. Lost momentum.

The customer named an agency or a tool they need. It stays in the recording, and nobody brings it to the partner meeting.

Your CRM shows the overlap.
Telephos gives you the reason to act on it.

01 · Structure

Transcripts in. Structured data out.

Your calls contain the referrals, needs, and ecosystem context that make a partner intro relevant. Telephos captures them automatically from Gong, Fireflies, or Zoom, alongside signals for your other teams.

Illustrative · demo data
Discovery call with Patagonia
Yesterday · 32 min
with Maya P. · VP Growth
More about Maya P.:14 calls in your networkPast: Vuori → Allbirds
Patagonia
REV $1.5B+
TRAFFIC 14M / mo
INDUSTRY Outdoor · DTC
STACKKlaviyoYotpoLoop+10
Maya P.:
Inbound Referral
“Our GorgeousGorgias CSM said we should book a demo with you.”
CategoryHelpdeskTopicSales pipelineSubtopicInbound referral
AE:
Maya P.:
Integration
“LoopLoop Subscriptions's webhook payloads stopped including line-item taxonomies on renewal nights.”
CategorySubscriptionsTopicOrder dataSubtopicWebhook reliability
AE:
Maya P.:
Outbound Referral
“We're looking for an agency to help with our Shopify migration. DomainDomaine keeps coming up.”
CategoryAgenciesTopicShopify migrationSubtopicOutbound referral
AE:
Demo with Olipop
Jul 10 · 38 min
with Ezra K. · Director, Lifecycle
More about Ezra K.:8 calls in your networkPast: Recess → Liquid Death
Olipop
REV $200M+
TRAFFIC 5.4M / mo
INDUSTRY Beverage · DTC
STACKKlaviyoYotpoOkendoRecharge+8
Ezra K.:
Feature request
“We need YapoYotpo to support bulk-edit on review responses.”
CategoryReviews & UGCTopicReview collectionSubtopicBulk workflows
AE:
Ezra K.:
Complaint
“KendoOkendo's landing-page review requests have terrible response rates. We're in the low single digits.”
CategoryReviews & UGCTopicReview collectionSubtopicLanding-page CVR
AE:
Ezra K.:
Compliment
“Honestly YapoYotpo's loyalty tier logic is the best rules engine I've used.”
CategoryLoyaltyTopicRules engineSubtopicTier logic
Ezra K.:
Onboarding with Allbirds
Jul 8 · 45 min
with Priya S. · Head of CRO
More about Priya S.:21 calls in your networkPast: Outdoor Voices → Lululemon
Allbirds
REV $254M
TRAFFIC 3.8M / mo
INDUSTRY Apparel · DTC
STACKKlaviyoGorgiasYotpo+12
Priya S.:
Complaint
“Honestly ClayvioKlaviyo's flow editor is the most painful thing in our stack.”
CategoryLifecycle marketingTopicEmail automationSubtopicEditor UX
CS:
Priya S.:
Feature request
“Would kill for ClayvioKlaviyo to expose subscription-lifecycle events at the flow-trigger level.”
CategoryLifecycle marketingTopicFlow triggersSubtopicSubscription events
CS:
Priya S.:
CS:

Most AI tools structure your data at question-time. Telephos structures it at ingestion, so every question starts from answers.

scroll to reveal →
Swipe for the other calls →

One call is an anecdote. Ten thousand calls, labeled the same way, are a market you can measure.

02 · Aggregate

Anecdotes in. Evidence out.

Every mention was labeled the moment it was captured. So the eight mentions you just watched can regroup on their own by type, provider, or category into the tallies your reps were never going to keep.

All calls · 90 days
Yotpo shows up twice because mentions attach to the product line, not the logo.
+ 598 other
8 MENTIONS · 3 CALLS · THIS WEEK Same labels. Every call. No one had to remember.
02 · Aggregate

Anecdotes in. Evidence out.

Every mention was labeled the moment it was captured. The eight mentions above regroup on their own by type, provider, or category into the tallies your reps were never going to keep. Across all calls, 90 days:

Same labels. Every call. No one had to remember. + 598 OTHER · 4,213 TOTAL

03 · The map Same mentions · Higher altitude

Your ecosystem has a shape. This is it.

Every provider your customers mention is a point on the map; every call that mentions two of them draws a line between them. Categories cluster, rivals sit close, referrals point home, and your company sits inside the map, not above it.

Telephos means “lights in the distance.” This is the moment the telescope resolves them.

04 · The network

Their calls fill in the parts of your map you barely hear.

Trade intel, not secrets.

Your partners hear about the ecosystem on their calls just as much as you do. Send them an overview of the markets you know best, and get one back for the markets you barely hear.

Drag the map to explore ↔

Nodes = providers your customers talk about · Lines = mentioned in the same calls
Drawn from calls, not surveys · Hover a provider to see the mention behind it

Compliment Feature request Complaint Integration Referral

Built from each partner’s own calls · Aggregates only · No names, no quotes, no deals · Opt-in per partner

And a map is only worth what your teams do with it.

05 · Apply

One dataset. Every team's next move.

The map leads to a report you can act on. The same mentions become roadmap input, battlecards, churn flags, and partner handovers. Every line cites its source call. Compiled once, so a hundred people read the answer instead of re-deriving it a hundred times.

PICK A TEAM · SAME MENTIONS, FIVE OUTPUTS

Feature requests stop living in reps' heads. They arrive counted, categorized, and cited.

Roadmap signals · Reviews & UGCTrailing 90 days · Auto-compiled from 214 calls
What customers are asking us to build
1
Bulk-edit for review responses
47 requests · ↑ 12 vs prior 90 days
CategoryReviews & UGCTopicReview collectionSubtopicBulk workflows
CITEDFR · Yotpo · Olipop · Jul 10+ 46 more
2
Flow triggers for subscription events
31 requests · ↑ 9 vs prior 90 days
CategoryLifecycle marketingTopicFlow triggersSubtopicSubscription events
CITEDFR · Klaviyo · Allbirds · Jul 08+ 30 more
Asked of a competitor · Not shipped · Open ground
3
Review-widget A/B testing
19 requests · → flat
CategoryReviews & UGCTopicDisplay & widgetsSubtopicExperimentation
19 mentions
Every count rolls up to its source calls
Feature request Referral Compliment Churn risk Integration
Telephos

Your calls already know all of this.

Every feature request, referral, and churn signal in this story came from ordinary customer calls, the kind you already record and never read again. Structured at ingestion, everything above is already waiting.

30-day PoC · Your data stays yours · Nothing shared without opt-in