Each conversation is unique.
Extract and act on every insight, effortlessly.
Every client call contains feature requests, referrals, and ecosystem insights- but only if your reps remember to log them. Telephos does it automatically.
Signals from
the field.
Telephos cleans your sales calls and surfaces every mention- yours, your competitors', your partners'- sorted by what was actually said.
What buyers
are asking for.
Roll up every “I wish it could…” across hundreds of conversations into one prioritized constellation of feature requests.
Who they're
comparing you to.
Cleaned-up name resolution turns “Yapo, uh, Yotpo I mean” into a structured competitive signal across every call.
Who's pulling
you into deals.
Every time an agency, integrator, or app-store partner gets you in the room- captured, attributed, ranked.
Questions that need every call - labeled, segmented, enriched.
Call recording apps are for notes and CRM updates- they were never built to answer complex trend questions spanning thousands of conversations.
“What are $50M+ subscription brands asking their SMS provider for?”
“Returned 60 calls about SMS. No segmentation by ARR tier. Demand pattern unclear.”
32 brands ($50M+ subscription) → 47 SMS feature requests. Top 3: per-customer quiet hours (18), bulk-edit campaigns (12), per-ZIP carve-outs (9).
Transcripts in. Structured data out.
Every conversation across your org becomes labeled, segmented, queryable signal. The unstructured 80% of customer voice that was invisible becomes the data layer every team runs on- Sales, Product, CS, Marketing, all working off the same source of truth.
Transcripts in. Structured data out.
Every conversation across your org becomes labeled, segmented, queryable signal. The unstructured 80% of customer voice that was invisible becomes the data layer every team runs on- Sales, Product, CS, Marketing, all working off the same source of truth.
Cleanup happens at scale, in real time.
Your team can't dedupe transcript names by hand. Across thousands of conversations a month, the long tail wins. We resolve it as it lands.
Two-way intel with the partners pulling you into deals.
Every partner mention surfaced. Every referral handed off. Every piece of intel they want- packaged.
Your AE on the Olipop call mentioned “we should connect you with Klaviyo.” Telephos asked permission, routed it to Klaviyo's Slack channel, and got the intro back. Attribution logged to AE Maya P.
A customer told you Recharge's renewal flow was broken. Telephos packaged the feedback for Recharge's product team- they fixed it next sprint, and your CS team got first look at the patch.
Your partner Skio shared via Telephos that 3 of your prospects are evaluating subscription competitors this quarter. Sales got the alerts in Slack. 2 deals closed.
Sales → Onboarding → CS, with everything attached.
Every handoff carries the deal call AND everything Telephos has heard about this account, this contact, and others like them- across calls the receiving rep was never on.
- Deal summary
- MEDDPICC scorecard
- Tech POC notes
- + Stack signal from every call
- + Partner intel about this account
- + Integration risks called out elsewhere
- + Churn-pattern matches from similar accts
- + Contact mention history
- + Voice-of-customer from the segment
AE Maya closed Allbirds. Onboarding got her deal-call summary AND the integration concerns Allbirds raised on AE Sarah's discovery call 3 months ago- saved 2 weeks of re-discovery.
Maya P. left Patagonia for Allbirds. CS at Allbirds got Maya's full mention history from her Patagonia tenure- what tools she liked, what frustrated her, what she asked for.
Pull the best intel from your colleagues in real time.
Clients, prospects, and colleagues share talking points - from competition to use cases- on every call. Re-use the best content automatically, contextualized for the right time.
3 from prior calls (multi-store segmentation, EU expansion timing, multi-currency)
Top complaint about Klaviyo's flow editor shifted from "trigger order" to "deliverability gaps" this month
Allbirds (similar ARR + DTC)- pulled because Olipop asked about subscription churn last call
Recharge's CSM heard Olipop is renewing; price-renegotiation likely on the table
PMM is researchingwhether Klaviyo's flow editor complaint still lands. Olipop fits the profile; slip this in if natural:“What's been frustrating about your current flow setup?”
A $50M revenue CPG brand told CS they left [Competitor]because the platform couldn't handle a specific CPG use case. Telephos automatically added that competitor weakness to your next 3 CPG sales calls against them.
Your AEs put effort into picking the right client examples for each pitch. Telephos logs why each was shown and who it was shown to, so the next AE pitching a similar prospect gets the research for free.
Signal from the Network
Data your competitors can't replicate. Every partner that ingests with Telephos expands the network you draw signal from- a moat that compounds with every customer added.
Routed to the team that needs it.
Each department gets the slice of the conversation that drives their work- no dashboard pivot, no triage.
Feature requests- for you and your competitors.
“We really wish bulk-edit on review responses worked across ZIPs.”
“Klaviyo just shipped multi-store segmentation- that'd be huge for us.”
Complaints + feature requests about competition. Compliments about your product.
“Honestly, Klaviyo's flow editor is the most painful thing in our stack.”
“Onboarding was honestly the best I've done in 12 years of e-com.”
Referrals, partner churn risks, sales opportunities, integration feature requests.
“Brent at BVA put us in the room. Said you're the only ones doing this.”
“Wish the Shopify connector could pass cart UTM into the order webhook.”
Competitive intel, churn signals, expansion signals- the lines that move deals.
“We almost went with Yotpo- their UGC widget tanked our LCP. Hard no.”
“Reconsidering Recharge after their take-rate hike last quarter.”
Same person. Three brands. Six years of opinions about you, your partners, your competitors.
You've spoken to Joe 10 times over the last 3 years. Your reps think they're talking to joe@gruns.co for the first time.
“Switched off Mailchimp at Gruns- Clayvio's deliverability is just better.”
“The Yapo ↔ Klaviyo connector keeps dropping flows.”
“Klaviyo's segmentation is too rigid for our flow needs.”
“Switched off Mailchimp at Gruns- Clayvio's deliverability is just better.”
“The Yapo ↔ Klaviyo connector keeps dropping flows.”
“Klaviyo's segmentation is too rigid for our flow needs.”
Good CS experiences generate revenue too.
Joe is delighted with you.
Why Adam K?
Joe is delighted with you.
Why Adam K?
Dashboards are for casual discovery.
The MCP is for leaning in.
Transcripts can't be queried at scale. Telephos shatters years of conversations into structured data.
- ask your hard questions directly in Claude or GPT
Try asking questions this in depth in :
Gong can show you 10 transcripts. Telephos queries every call you've ever recorded.
We label the data. They ship the prompt.
Vendor MCPs cap depth, charge per query, and forward your AI's prompt. Telephos returns the labeled rows.
- 50-call cap per query
- Pay credits per query
- Your AI's prompt is forwarded to their backend
- Black-box summaries- no underlying records exposed
- No cap- query every call you've ever recorded
- Flat subscription, unlimited queries
- Your AI receives the actual rows, processes locally
- Structured records: brand, speaker, type, topic, quote
Telephos is focused on labeling the data and a few extremely in-depth workflows. For everything else, we deliver the data directly to your preferred AI system via MCP to research however you want.
Your product doesn't exist in silos. Neither should your intel.
Product orgs are complex- each role focuses on their piece. Telephos shows the full customer experience to everyone who needs it.
Product Managers
Prioritize features based on real customer demand, not internal assumptions or loudest voices.
Query call intel directly. Skip meetings with sales to ask "what are you hearing?" Access unfiltered customer quotes.
Smarter roadmap decisions backed by evidence from actual conversations, not secondhand summaries.
Product Leaders
See how features interact across the whole product- not just your team's piece.
Get cross-product visibility. A complaint about feature X might be caused by feature Y. See the full picture.
Break down walls between teams. Stop relying on filtered updates- see what customers actually say.
Product Ops
Deliver clean, organized feedback to PMs without sorting through noise.
Automatically extract and categorize product mentions from every call. Competitive intel, feature requests, complaints- all organized.
Fewer internal requests for "context," faster alignment, less manual lift aggregating feedback.
Product Marketing
Craft narratives backed by real customer pain points and competitive positioning.
Access direct customer quotes about competitors. See how customers perceive you vs the competition.
Messaging that lands, launches that convert, and fewer guesses in go-to-market.
Product Research
Discover unmet needs and validate ideas without scheduling dozens of customer calls.
Inject research questions into rep call prep. Turn every sales call into a research opportunity at scale.
Faster, evidence-backed discovery with less manual sifting and more confident insights.
And it gets better as partners join.
Everything works standalone. But when partners join the network, you see what customers tell OTHER companies about you- feedback you'd never get directly. More partners means richer intelligence.
Four steps. 30 minutes. Done.
Connect call recording, calendar, and Slack. We handle the rest.
Integrate
Connect Gong, Fireflies, Zoom, Chorus, or other call recording to retrieve transcripts. Login with Google for calendar access.
Process
AI analyzes every call. Referrals, feedback, competitive mentions- all categorized automatically.
Deliver
Intelligence flows to Slack. Referrals ready for approval, intel ready for action, Call Prep ready for every meeting.
Act
Approve referrals, share feedback, research the ecosystem- all from where you already work.
Built to connect. Delivered where you work.
Partner mentions, feature requests, and competitive intel all live in the same call. We connect them and deliver them where your team already works.
Meet them where they are
Slack and MCP, where your team already works. The app is for depth, not the daily.
Break the silos
Nobody's paid to forward signal to peers. Telephos automates the flow so it crosses silos by default.
Better with every customer
Telephos compounds: every customer added expands the network you draw signal from.
See your accounts and contacts.
Bring your domain. We'll show you what the network already knows.