Telephos · Call intelligence for Shopify-ecosystem vendors

Your customers already told you.

30-day PoC · Your data stays yours · Nothing shared without opt-in

01 · Structure

Trusted across the ecommerce SaaS and agency ecosystem

Alia

Andzen

Domaine

Octane AI

Passport

Rivo

Stay AI

Tapcart

Yotpo

Talkable

Superfiliate

Polar Analytics

Churn Buster

Future Holidays

Alia

Andzen

Domaine

Octane AI

Passport

Rivo

Stay AI

Tapcart

Yotpo

Talkable

Superfiliate

Polar Analytics

Churn Buster

Future Holidays

01 · Structure

Transcripts in. Structured data out.

Every client call contains feature requests, referrals, and ecosystem insights — but only if your reps remember to log them. Telephos catches them automatically, on the calls you already record — Gong, Fireflies, Zoom.

Illustrative — demo data

Discovery call with Patagonia

Yesterday · 32 min

with Maya P. · VP Growth

More about Maya P.:14 calls in your networkPast: Vuori → Allbirds

PAPatagonia

REV $1.5B+

TRAFFIC 14M / mo

INDUSTRY Outdoor · DTC

STACKKlaviyoYotpoLoop+10

Maya P.:

Inbound Referral

“Our GorgeousGorgias CSM said we should book a demo with you.”

CategoryHelpdeskTopicSales pipelineSubtopicInbound referral

AE:

Maya P.:

Integration

“LoopLoop Subscriptions's webhook payloads stopped including line-item taxonomies on subscription renewal nights last week.”

CategorySubscriptionsTopicOrder dataSubtopicWebhook reliability

AE:

Maya P.:

Outbound Referral

“We're looking for an agency to help with our Shopify migration — DomainDomaine keeps coming up.”

CategoryAgenciesTopicShopify migrationSubtopicOutbound referral

AE:

Renewal review with Olipop

Jul 10 · 38 min

with Ezra K. · Director, Lifecycle

More about Ezra K.:8 calls in your networkPast: Recess → Liquid Death

OLOlipop

REV $200M+

TRAFFIC 5.4M / mo

INDUSTRY Beverage · DTC

STACKKlaviyoYotpoOkendoRecharge+8

Ezra K.:

Feature request

“We need YapoYotpo to support bulk-edit on review responses.”

CategoryReviews & UGCTopicReview collectionSubtopicBulk workflows

AE:

Ezra K.:

Complaint

“KendoOkendo's landing-page review requests have terrible response rates — we're in the low single digits.”

CategoryReviews & UGCTopicReview collectionSubtopicLanding-page CVR

AE:

Ezra K.:

Compliment

“Honestly YapoYotpo's loyalty tier logic is the best rules engine I've used.”

CategoryLoyaltyTopicRules engineSubtopicTier logic

Ezra K.:

Onboarding with Allbirds

Jul 8 · 45 min

with Priya S. · Head of CRO

More about Priya S.:21 calls in your networkPast: Outdoor Voices → Lululemon

ALAllbirds

REV $254M

TRAFFIC 3.8M / mo

INDUSTRY Apparel · DTC

STACKKlaviyoGorgiasYotpo+12

Priya S.:

Complaint

“Honestly ClayvioKlaviyo's flow editor is the most painful thing in our stack.”

CategoryLifecycle marketingTopicEmail automationSubtopicEditor UX

CS:

Priya S.:

Feature request

“Would kill for ClayvioKlaviyo to expose subscription-lifecycle events at the flow-trigger level.”

CategoryLifecycle marketingTopicFlow triggersSubtopicSubscription events

CS:

Priya S.:

CS:

Most AI tools structure your data at question-time. Telephos structures it at ingestion — so every question starts from answers.

scroll to reveal →

Swipe for the other calls →

One call is an anecdote. Ten thousand calls, labeled the same way, are a market you can measure.

02 · Aggregate

Anecdotes in. Evidence out.

Every mention was labeled the moment it was captured. So the eight mentions you just watched can regroup on their own — by type, by provider, by category — into the tallies your reps were never going to keep.

All calls · 90 days

Yotpo shows up twice — mentions attach to the product line, not the logo.

+ 598 other

8 MENTIONS · 3 CALLS · THIS WEEK Same labels. Every call. No one had to remember.

02 · Aggregate

Anecdotes in. Evidence out.

Every mention was labeled the moment it was captured. The eight mentions above regroup on their own — by type, by provider, by category — into the tallies your reps were never going to keep. Across all calls, 90 days:

Same labels. Every call. No one had to remember. + 598 OTHER · 4,213 TOTAL

03 · The map Same mentions · Higher altitude

Your ecosystem has a shape. This is it.

Every provider your customers mention is a point on the map; every call that mentions two of them draws a line between them. Categories cluster, rivals sit close, referrals point home — and your company sits inside the map, not above it.

Telephos means “lights in the distance.” This is the moment the telescope resolves them.

Drag the map to explore ↔

Nodes = providers your customers talk about · Lines = mentioned in the same calls
Drawn from calls, not surveys · Hover a provider — see the mention behind it

Compliment Feature request Complaint Integration Referral

And a map is only worth what your teams do with it.

04 · Apply

One dataset. Every team's next move.

The map isn't the deliverable — the report is. The same mentions become roadmap input, battlecards, churn flags, and partner handovers — every line cites its source call.

PICK A TEAM — SAME MENTIONS, FOUR OUTPUTS

Feature requests stop living in reps' heads. They arrive counted, categorized, and cited.

Roadmap signals · Reviews & UGCTrailing 90 days · Auto-compiled from 214 calls

What customers are asking us to build

Bulk-edit for review responses

47 requests · ↑ 12 vs prior 90 days

CategoryReviews & UGCTopicReview collectionSubtopicBulk workflows

CITEDFR · Yotpo · Olipop · Jul 10+ 46 more

Flow triggers for subscription events

31 requests · ↑ 9 vs prior 90 days

CategoryLifecycle marketingTopicFlow triggersSubtopicSubscription events

CITEDFR · Klaviyo · Allbirds · Jul 08+ 30 more

Asked of a competitor · Not shipped · Open ground

Review-widget A/B testing

19 requests · → flat

CategoryReviews & UGCTopicDisplay & widgetsSubtopicExperimentation

19 mentions

Every count rolls up to its source calls

Now the part nobody else does: your partners are recording calls too.

05 · The network

Their calls cover the markets yours don’t.

Trade intel, not secrets.

Your partners hear about the ecosystem on their calls just as much as you do. Telephos makes trading that intel easy.

Built from each partner’s own calls · Aggregates only · No names, no quotes, no deals · Opt-in per partner

Feature request Referral Compliment Churn risk Integration

Telephos

Your calls already know all of this.

Every feature request, referral, and churn signal in this story came from ordinary customer calls — the kind you already record and never read again. Structured at ingestion, everything above is already waiting.

30-day PoC · Your data stays yours · Nothing shared without opt-in