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How it all comes togetherBattlecardsPartner referrals & handoffsThe ecosystem map
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How it all comes togetherBattlecardsPartner referrals & handoffsThe ecosystem map
SaaS vendorsAgencies
How it worksBuild vs BuyScore your setup
Sign in
01 How it's drawn02 The map03 The shape04 The reads05 The network

The ecosystem map · Rev ops · Partnerships · Exec

Mentions in. A map out.

Your ecosystem has a shape — which providers your customers pair with you, where competitors are gaining voice, where nobody has planted a flag. Telephos draws it from the calls you already record.

Heard on a call · plotted

Helpdesk + Subscriptions

“Our helpdesk can’t see subscriptions, so agents ask twice.”

+1 point · +1 line

YOU
See how it’s drawn
01 · How it’s drawn

01 · How the map gets drawn

Points. Lines. Shape.

Nobody fills in a survey. The map draws itself from what customers say on the calls you already record.

Every provider is a point.

Each one lands on the map the moment a customer says its name — no rep had to log anything.

Renewal callEverything runs through our email platform.
Onboarding callOur helpdesk is drowning in order questions.
Churn-risk callThe subscriptions app is where it breaks.
EMAIL & SMSREVIEWSHELPDESKSUBSCRIPTIONSAGENCIESWHITESPACEnobody owns this yetEmail platformReviews appHelpdeskSubscriptions appAgency

Illustrative demo data

02 · The map

Hover a point. Hear the call behind it.

Your ecosystem has a shape — which providers your customers pair with you, where competitors are gaining voice, where nobody has planted a flag. Every point on it is something a customer actually said.

Trailing 90 days · 1,180 calls · 214 providers
EMAIL & SMSREVIEWS & UGCLOYALTYSUBSCRIPTIONSHELPDESKAGENCIESEEMAIL PLATFORM ASSMS TOOLEEMAIL PLATFORM BRREVIEWS APP ARREVIEWS APP BUUGC TOOLLLOYALTY APP ALLOYALTY APP BSSUBSCRIPTIONS APP ASSUBSCRIPTIONS APP BHHELPDESK AHHELPDESK BAECOM AGENCYAGROWTH AGENCYYOU

Swipe to pan · tap a point

Helpdesk

Helpdesk A

“Half our tickets are ‘where’s my order’ — the helpdesk can’t see subscriptions.”

Onboarding call · Supplements brand · $20–50M

Mentioned on the same calls as

Hover or tap any point on the map

Nodes = providers your customers talk about · Size = share of voice · Lines = mentioned on the same calls · Dotted coral = referrals pointing home

Illustrative demo data

03 · The shape

Categories cluster.
Rivals sit close.

Mentioned one at a time, providers are noise. Plotted by what they’re mentioned with, they pull into categories — rivals side by side, and the regions nobody owns plain to see.

Whitespacenobody owns this yet
Email & SMSReviewsSubscriptionsHelpdeskLoyaltyAgencies
Rivals sit close — said in the same breath

Illustrative demo data

04 · What you read off it

A map is only worth what you do with it.

Three reads, straight off the graph — each one a meeting your rev ops, partnerships, or exec team was going to schedule anyway, now with evidence attached.

Rev ops

Who shows up next to you

The providers that co-occur with yours on winning calls are your real integration priorities — not the ones with the loudest partner team. Rank them by how often customers say both names in one breath.

You + Email platform A41 calls
You + Helpdesk A23 calls
You + Subscriptions app A17 calls

Illustrative demo data

05 · Beyond your own calls

Their calls cover the markets yours don’t.

Your calls draw the part of the map you can see. Other vendors on Telephos hear from segments you haven’t reached yet — so the wider provider, vendor, and agency graph fills in the regions your own calls leave dark.

BeautyApparelFood & bevHomePetsWellness
Email & SMS
Reviews
Subscriptions
Helpdesk
Agencies

What crosses the boundary

  • ✓Providers, vendors, and agencies
  • ✓How they connect — which cluster, which bridge
  • ✕Never another company’s customers
  • ✕Never their quotes
  • ✕Never their deals

Only the de-identified graph. You see more map — not anyone else’s calls.

From your calls From the wider network

Illustrative demo data

Your own calls

See the shape your own calls draw.

Start a 14-day PoC — your transcripts, your map, drawn in the first week.

How it works

Battlecards

The competitor nodes, zoomed all the way in — objection by objection.

Read more →

Partner referrals & handoffs

The agency bridges on the map, turned into warm introductions.

Read more →

How it all comes together

The full path from transcript to structured, cited evidence.

Read more →
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