Mentions in. A map out.
Your ecosystem has a shape — which providers your customers pair with you, where competitors are gaining voice, where nobody has planted a flag. Telephos draws it from the calls you already record.
Points. Lines. Shape.
Every provider is a point.
Klaviyo comes up on a renewal call. Gorgias comes up in onboarding. Recharge comes up next to a churn worry. Each one lands on the map the moment a customer says its name — no rep had to log anything.
Every co-mention is a line.
When one call mentions two providers, a line connects them. One call is an anecdote. Hundreds of calls make the lines thicken where the ecosystem actually holds together — and thin out where it doesn’t.
Categories cluster. Whitespace shows.
Reviews tools pull together. Subscriptions tools pull together. Rivals sit close, referrals point home — and the empty regions are just as legible: the parts of your customers’ stack no one owns yet.
Nodes = providers your customers talk about · Node size = share of voice · Lines = mentioned in the same calls · Dotted diamond = an agency bridging clusters. Drawn from calls, not surveys.
A map is only worth what you do with it.
Three reads, straight off the graph — each one a meeting your rev ops, partnerships, or exec team was going to schedule anyway, now with evidence attached.
Who shows up next to you
The providers that co-occur with yours on winning calls are your real integration priorities — not the ones with the loudest partner team. Rank them by how often customers say both names in one breath.
Where a rival is gaining voice
A competitor's node growing quarter over quarter is a trend your reps each saw one call of and nobody saw all of. The map adds it up before the rename hits your win-rate.
Mostly on subscription-heavy accounts, mostly in pricing conversations.
The agencies your best customers keep
One agency keeps appearing on calls with your happiest accounts — implementing you well, recommending you unprompted. That's not a coincidence. That's your next co-sell partner, found in your own calls.
Appears on 3 of your 5 strongest accounts. Zero complaints on record.
Their calls cover the markets yours don’t.
Your calls draw the part of the map you can see. Other vendors on Telephos hear from segments you haven’t reached yet — so the wider provider, vendor, and agency graph fills in the regions your own calls leave dark: which categories cluster, which agencies bridge them, where whitespace really is.
What crosses the boundary
Only the de-identified graph — providers, vendors, agencies, and how they connect. Never another company’s customers, never their quotes, never their deals. You see more map, not anyone else’s calls.
One dataset. Every team’s next move.
The same mentions that draw the map also arm your sellers, flag your renewals, and route your referrals.
See the shape your own calls draw.
Start a 30-day PoC — your transcripts, your map, drawn in the first week.