Your calls already map the ecosystem.
Start reading them.
You run Rev Ops at a Shopify-ecosystem SaaS company. Every discovery call names the merchant’s stack — the reviews tool they’re leaving, the agency running their email, the subscription app they swear by. Today those names die in a call recording. Telephos turns them into structured data your whole org acts on.
Two things pay for it in month one.
Referrals stop depending on memory.
Merchants ask your reps for recommendations on every other call — “who do you like for reviews?” — and that intel lives or dies on whether the rep remembers to tell partnerships. Telephos flags every referral moment in every transcript and routes it, so the warm intro happens while it’s still warm.
“We’re ripping out our reviews tool at the end of the quarter. Honestly — who do you like for reviews?”
The map your buyers draw for you.
Every merchant call names a stack. Across all of your calls, that adds up to a live map of who’s installed, who’s being replaced, and who gets recommended — the ecosystem as buyers actually describe it, not as a directory lists it. And the network’s de-identified vendor graph extends your view: their calls cover the markets yours don’t.
Any door in.
Whole org out.
Partnerships usually buys first, for the referrals. Then CS notices the same dataset flags the accounts talking about leaving. Product notices it ranks feature requests by who actually said them. Sales notices the battlecards write themselves from what buyers say about your competitors. One dataset — the door your team walks in through doesn’t change what everyone else gets out.
How it all comes together →“We could build this ourselves.”
You could. A transcript feed, a prompt, a dashboard — the demo takes a weekend. The hard part is everything after: knowing Recharge-the-app from recharge-the-verb, keeping a vendor taxonomy honest as the ecosystem shifts under it, and holding an accuracy bar your partnerships team will actually stake an intro on. That part doesn’t take a weekend. We wrote up the honest comparison.
Build vs Buy →Every team’s next move, from the same calls.
See your ecosystem in your own calls.
30 days, your transcripts, real referral signals — a 30-day PoC, not a slide deck.