Telephos
How it all comes togetherBattlecardsChurn & renewal flagsRoadmap inputPartner referrals & handoffsThe ecosystem map
By segment
SaaS vendorsAgencies
By team
Rev OpsSalesCustomer SuccessProductProduct MarketingPartnerships
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Sign inStart a 30-day PoC
How it all comes togetherBattlecardsChurn & renewal flagsRoadmap inputPartner referrals & handoffsThe ecosystem map
By segment
SaaS vendorsAgencies
By team
Rev OpsSalesCustomer SuccessProductProduct MarketingPartnerships
Build vs BuyScore your tool
Sign in
The flywheel

The signal your team needs lives in someone else’s calls.

PMM, Product, Partnerships, and CS all depend on things sales reps hear every day — and no rep is paid to hand any of it over. Telephos collects it from calls that already happen and routes each finding to the team it belongs to.

01 — When incentives fail

Everyone hears it. No one hands it over.

None of these people are lazy. The intel just pays out to a different team’s number — so it never moves.

Sales ✕ Partnerships

Referrals die in the rep's notebook.

A prospect says an agency sent them. The rep hears it, closes the deal, and never logs it — because logging referrals closes zero deals for the rep. Partnerships finds out never.

Sales ✕ PMM

Win strategies never leave the winner.

The rep who keeps beating a competitor has a working plan for it — and a niche client example that seals the deal. Writing either down for PMM is unpaid homework. So the playbook stays in one head.

Sales ✕ Product

Reps won't run Product's questions.

Product wants to know how buyers actually plan to use the thing. Reps have thirty minutes and a quota. Discovery questions that help the roadmap but not this deal don't get asked.

Sales ✕ Partner managers

Nobody asks the sourcing question.

“How did you find us?” and “would you introduce us to your agency?” cost the rep nothing — and still don't get asked, because the answer pays out to a different team's number.

02 — The flywheel

Collect. Fan out. Feed back. Collect richer.

The flywheel turns in two directions. Findings fan out from the calls to the teams — then each team seeds what it wants to learn back into call prep, so the next call gathers more.

Fan-out — findings route themselves

Reps do nothing. Calls happen; findings move.

Referral→Partnerships

“Our agency pointed us your way.” — Patagonia intro call

Competitive→PMM

Olipop compared you to two rivals on reporting depth

Roadmap→Product

Allbirds asked twice about a deeper Klaviyo sync

Churn flag→CS

Renewal call: half the seats unused since March

Illustrative — demo data
Fan-in — teams seed the next call

Each team plants one question in call prep.

Partnerships→ call prep

“How did you hear about us? Do you work with an agency?”

PMM→ call prep

“Who else did you consider — and what tipped it?”

Product→ call prep

“Walk me through what day one looks like on your stack.”

CS→ call prep

“Who on your team owns this after launch?”

Illustrative — demo data
Collect → fan out → feed back → richer collection ↺
03 — Land and expand

Any door in. Whole org out.

Whichever team brings Telephos in, it’s the same calls and the same dataset — so the value shows up on every other team’s desk without a second rollout.

PMM lands it

Battlecards prove value in week one. The same calls are already logging referrals for Partnerships and requests for Product.

Product lands it

Roadmap input starts flowing. CS inherits churn flags from the same transcripts without lifting a finger.

Partnerships lands it

Referral tracking goes automatic. PMM wakes up to competitive intel that was always in the calls, never in the CRM.

CS lands it

Renewal risk surfaces early. Sales gets the client examples and objection patterns CS has been sitting on all along.

It reaches past your org, too: the ecosystem map is built on the de-identified vendor-and-agency graph, so partner teams can see where their calls cover the markets yours don’t.

One dataset

One dataset. Every team’s next move.

Battlecards →What PMM gets out of the fan-out.Churn & renewal flags →What CS gets out of the fan-out.Partner referrals & handoffs →What Partnerships gets out of the fan-out.

See the flywheel turn on your own calls.

30 days, your transcripts, findings routed to every team — a 30-day PoC, not a slide deck.

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Telephos

Telephos — call intelligence for Shopify-ecosystem vendors

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