Client calls in. Agency intelligence out.
The same referral and vendor-mention detection, running across every pod’s calls — with each client’s data sealed in its own tenant. Portfolio-wide signal, zero crossover.
Each client’s calls stay in that client’s tenant.
You hold your clients’ trust in every recording. So this comes first, in specifics rather than adjectives.
- Calls, transcripts, mentions — scoped here
- Referral signal — scoped here
- Calls, transcripts, mentions — scoped here
- Referral signal — scoped here
- Calls, transcripts, mentions — scoped here
- Referral signal — scoped here
Every read of call data is scoped to a single client’s tenant. A question about one client is answered only from that client’s calls — there is no view that blends two clients’ transcripts.
Transcripts, quotes, participants, deal context — none of it leaves the tenant it was recorded in. The only thing shared across tenants is the de-identified directory of providers: which vendors and agencies exist in the ecosystem.
Your client’s data is never another company’s insight. What a merchant told your team on a call stays theirs and yours — it does not inform any other tenant’s view, report, or recommendation.
One detection layer. Every client team.
Your email pod, your paid team, your dev shop — each of them is on calls all week, and each hears things the others never will. A vendor mention surfaces on a Tuesday retention call; a referral gets floated on a Thursday kickoff. In most agencies that signal lives and dies inside one pod’s calendar.
Telephos runs the same detection across every team’s calls: vendor mentions resolved to the provider actually meant, referrals caught the moment someone says a name. Your partnerships lead sees the whole portfolio’s signal in one place — while every underlying call stays scoped to the client it belongs to.
“Our Klaviyo rep said you were the team to call for the flows rebuild — that's why we're here.”
“We're re-evaluating Gorgias versus keeping the current desk — can your team weigh in before renewal?”
“Subscriptions are the next phase — we'll want a Recharge partner who's done a headless setup.”
Referrals in. A partner ledger out.
Agencies run on referrals, and almost nobody keeps the books. Telephos catches every “they sent us over” and every time your team recommends a vendor — and keeps the running ledger both directions.
Who keeps sending you work. Who you keep sending work to, and whether it comes back. Which partner went quiet before anyone on the team noticed. That’s the partnerships meeting, already prepared — every line traceable to a call where someone actually said it.
A lighter motion. No enterprise ceremony.
You already record calls. Connect the recorder, and the detection starts working on the calls your pods are taking this week — no new workflow to roll out, nothing for the team to remember to do.
This isn’t an enterprise platform sale with a services attach. The agency motion is deliberately lighter-weight — scoped to the referral and portfolio signal you’ll actually run your partnerships on.
A 30-day PoC on your own recordings: real referrals caught, a real ledger built, the isolation model demonstrated on your actual portfolio. Judge it on output, not a deck.
One dataset. Every team’s next move.
The same structured calls that build your partner ledger also power referral handoffs, map the ecosystem you sell into, and do a different job entirely for the vendors you partner with.
See your portfolio's referral ledger, built from your own calls.
30 days, your recordings, every pod covered — each client sealed in its own tenant.