Provider intel · PMM · Product · Sales
Battlecards that write themselves.
Every call your team takes mentions a competitor. Telephos catches each one, types it, cites it — and keeps the card current without anyone chasing reps for intel.
01 · The raw material01 · The raw material
What merchants actually say. About every provider in your space.
Praise, complaints, feature requests — said in passing, half-pronounced, then lost in a recording nobody rewatches. Telephos resolves each one to the vendor actually meant, types it, and cites it to the call it came from.
“We're on Kendo for reviews but the widget drags our page load and support takes days.”
“Honestly Gorgeous just works — the macros saved our CX team through the holiday spike.”
“If Re-charge could pause-and-swap in one click we'd cut half our subscription tickets.”
Illustrative demo data
02 · The output
Anecdotes in. Evidence out.
Every strength and weakness on the card traces back to a mention on a real call. No line survives without its receipt — and every new call re-grounds the card, so it never quietly goes stale the way a quarterly deck does.
Competitor battlecard · Reviews & UGC
Reviews & UGC suite
Where they win
Bundled suite — merchants like one bill for reviews, loyalty and SMS.
m_7c31m_a94fEnterprise references land well with larger DTC brands.
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Where they wobble
Pricing creep at renewal — the most-repeated complaint this quarter.
m_5b02m_c7d9m_1f44Merchants wanting a lighter review widget keep naming an alternative.
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Every line cited to the call it came from.
Illustrative demo data
03 · But we have Gong
Trackers count keywords. Battlecards need evidence.
A tracker only finds the competitors you already thought to list, spelled the way you listed them. Telephos structures every call — resolving misheard and half-named vendors — and reads the de-identified provider graph, so other vendors' calls cover the markets yours don't.
- We looked at Okendo last year.matched
- We're on Kendo for reviews right now.missed
- The Yotpo loyalty add-on is what sold us.missed
- Okendo support takes days to answer.matched
- We tried Oak Endo and it slowed our site.missed
- Yacht Po pitched us twice last quarter.missed
Illustrative demo data
04 · For PMM
The competitive read, without begging reps for it.
No more end-of-quarter Slack polls asking “what are you hearing about them lately?” The answer is already assembled — typed, counted, cited, and current as of the last call anyone took. Win-loss themes surface themselves; you spend your time on positioning, not collection.
Heard on calls linked to lost deals · inferred
Illustrative demo data
05 · For Sales & Product
The niche example a rep found once, surfaced for everyone.
A rep hears the perfect client example on a Tuesday call and it dies in the recording by Thursday. Telephos surfaces it automatically — the workaround a merchant described, the comparison they made unprompted, the objection that landed. What one rep discovered, the whole team can use.
Client example · Tue onboarding call
“We ran the side-by-side ourselves — their widget added two seconds to every product page, so we switched mid-contract.”
Home fitness brand · $20–50M · comparison, unprompted
Heard once, on one call…
Illustrative demo data
One dataset · every team’s next move
See your own calls turned into battlecards.
14 days, your transcripts, real output.