Telephos
How it all comes togetherBattlecardsChurn & renewal flagsRoadmap inputPartner referrals & handoffsThe ecosystem map
By segment
SaaS vendorsAgencies
By team
Rev OpsSalesCustomer SuccessProductProduct MarketingPartnerships
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How it all comes togetherBattlecardsChurn & renewal flagsRoadmap inputPartner referrals & handoffsThe ecosystem map
By segment
SaaS vendorsAgencies
By team
Rev OpsSalesCustomer SuccessProductProduct MarketingPartnerships
Build vs BuyScore your tool
Sign in
Who it’s for · Rev Ops

One dataset.
Every team’s next move.

You run Rev Ops at a Shopify-ecosystem SaaS company — which makes you the assumed reader of this whole site. Every call your reps take carries competitor names, partner referrals, churn language, feature asks. Today that signal is trapped in recordings nobody can query. Telephos structures it at ingestion into one dataset — and one dataset is the thing you, specifically, know how to run an org on.

The spine is yours

Transcripts in. Structured data out.

Every call is structured the moment it lands: typed mentions, vendor names resolved against the ecosystem — Recharge-the-app, not recharge-the-verb — labels applied by the pipeline, not by a rep who had to remember a picklist mid-call. No fields to police, no hygiene campaign, no “please log your calls” Slack message. The whole org’s signal flows through infrastructure you own.

What the rep heardIllustrative — demo data

“Honestly, Klaviyo’s fine — it’s our reviews stack we’re rethinking. Yotpo renews in March and our agency keeps pushing us toward Okendo.”

Olipop · discovery call34 minutes in

One sentence, said in passing. In a recording, it’s gone by Friday.

What lands in the datasetIllustrative — demo data
Mention · installedKlaviyo — email · sentiment: holding
Mention · replacingYotpo — reviews · renewal window: March
Mention · evaluatingOkendo — reviews · sourced by agency recommendation
Signal · routedReviews-replacement intent → partnerships, same day

Typed, resolved, routed. Nobody tagged anything.

What you can finally answer

The questions were never the problem.
The queryability was.

You’ve been asked all of these before. The answers were on the calls the whole time — you just couldn’t run a query against a recording. Now the calls are rows.

Questions answered from calls · last 90 daysIllustrative — demo data
Which partners actually source pipeline?agencies named in 31 first calls2 agencies → 60% of sourced opps
Which competitors get named in live deals?Yotpo · 12 open oppsdisplacement language in 5
What do accounts say before renewal?3 accounts using churn languageflagged to CS same day
What’s the most-asked-for missing feature?SMS flows · 17 accounts9 said it in a buying context

And where your own calls run out — a category you don’t sell into yet, a market you haven’t entered — the network’s de-identified vendor graph extends the picture: their calls cover the markets yours don’t. The ecosystem map →

The flywheel is yours too

You land it.
Then you fan it out.

Nobody else in the building is going to evaluate a call-data pipeline — that’s a Rev Ops job, and you know it. So the pattern is always the same: you connect the transcripts once, prove it on one team’s problem, and then hand a login to the next team. Partnerships gets routed referrals. CS gets renewal flags. Product gets ranked asks. Sales gets battlecards. Same rows, five standings meetings.

And when someone senior asks “couldn’t we just build this?” — that question lands on your desk too. We wrote the honest answer down so you don’t have to improvise it.

How it all comes together →Build vs Buy →
One setup · every team
Youown the ingestion, the taxonomy, the routing
Partnershipsreferral moments, routed same-day
Customer Successchurn language, flagged early
Productrequests ranked by real voices
Salesbattlecards from live objections
Keep reading

The rest of the site assumes you. Start here.

The ecosystem map→The Shopify stack as buyers describe it — and the markets your calls don't reach.How it all comes together→One dataset, every team's workflow — the fan-out, end to end.Build vs Buy→The question that lands on your desk, answered honestly.

Run the org on what your calls already know.

Connect your transcripts and query them by Friday — a 30-day PoC on your own calls, not a slide deck.

Start a 30-day PoCGet a Demo
Telephos

Telephos — call intelligence for Shopify-ecosystem vendors

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